Good glass is an investment, and the difference between a piece that lasts years and one that cracks in a month usually comes down to habits, not luck.
Rinse with warm — never hot — water after each session to avoid thermal shock. Once a week, soak in isopropyl alcohol with coarse salt, agitate, and rinse thoroughly. Keep bangers clean with a cotton swab while they're still warm, not after residue has hardened.
We stock cleaning solution, plugs, caps and brushes at all three locations, and our staff will show you the routine in person if you bring your piece in.